TCM-TECHNOLOGIES takes the privacy of its users very seriously. We are aware that keeping our treasured
clients` private information is vital and have made the trustworthiness and security of the platform into one
of our top priorities.
We advise you to familiarize yourself with our privacy protocol and let us know in case you have any
The arrangements stated in this protocol are applicable to current and previous users as well.
1. Private information.
At the time activating of your profile at TCM-TECHNOLOGIES, we would request that you share the necessary
personal info, in order to provide you the optimum trading experience. We need the info to make the necessary
transfers and trades, to determine your financial scope, to handle any forgotten password issues, make
customer care easier and let you know about any Forex related matter that might concert you. We are also
obliged by the law to keep proper records.
2. We might request that you share the following thing with us:
In order to apply: your name, DOB, a form of identification or social security, proper address. We might also
need to make sure of your occupation, financial status, and more relevant information, as described during the
process of creating a profile.
In order to make transfer funds – statements or copies of previous correspondence and details about your
transfers with TCM-TECHNOLOGIES or its partners, along with any trading actions, financial statements,
previously asked questions and the respective answers.
For authentication purposes – we might need certain documents for making sure that the information represents
the real person (some form of personal identification) and also bank statements, utility statements, bank card
information and so on.
Attention: TCM-TECHNOLOGIES is obliged by the AML and the USA Patriot Act to gather any data if there is a
need and act accordingly to verify a user`s identification.
Attention: TCM-TECHNOLOGIES wants to clarify that it does not purposefully keep or gather any information of
any individuals under the age of thirteen.
If it comes to the knowledge of TCM-TECHNOLOGIES that information has been collected from a person under the
age of thirteen, then the appropriate measures will be taken to erase that information.
Please, if any parents or attendants of children learn that their child has submitted private/personal
information with no permission, write us immediately.
3. Utilization of cookies
ISome information is being transmitted from the platform`s server to the user`s browser and kept on the
user`s device. This is referred to as cookies. TCM-TECHNOLOGIES gathers necessary data by using the cookies.
Don`t worry, as cookies don`t have any private information regarding the user in them, with the exception when
the user has provided such information by himself – like when opening a profile at a website. Be-brokers will
utilize the cookies for the purpose of identifying and quantifying platform traffic, along with measuring how
certain services and ads are performing.
This way TCM-TECHNOLOGIES can better gauge the ways in which the users are utilizing the platform, and make
enhancements to the performance of the website. Additionality, it lets us know what kind of relevant materials
and information we should provide to you.
The collected data might also be made available to TCM-TECHNOLOGIES staff, partners, and associates.
TCM-TECHNOLOGIES will not use the information for commercial purposes by providing it to any unassociated
individuals or entities.
When the user goes to TCM-TECHNOLOGIES, there might be other affiliated parties that also place their cookies
on the user`s computer. We would advise you to take a look at the terms and conditions of those affiliate
parties` websites in case you have any questions or issues regarding their placement of cookies. Usually, the
usage of cookies is the same as on TCM-TECHNOLOGIES.
4. Disclosure information.
Some information might be disclosed fully or partially with our trusted partners. The purpose of this is to
be able to let customers know of any new offers or functionalities, along with providing assistance with user
profiles. The partners consist of partiers related to the platform, who are usually stakeholders of some kind.
The confidentiality of your private data will be kept by our partners as it is being kept by TCM-TECHNOLOGIES,
following the privacy terms and conditions stated on the platform.
5. Other Parties.
With the exception of the parties stated in the privacy protocol, TCM-TECHNOLOGIES will not share your data
with any other parties. Sometimes we might give information to non-associated firms responsible for performing
maintenance on the user`s profile. This includes parties that take care of the fund`s transfer process at
TCM-TECHNOLOGIES. Additionally, it might include firms responsible for any legal and financial matters at
TCM-TECHNOLOGIES. Any party which is not a direct association to TCM-TECHNOLOGIES should keep the provided
user data to the same degree in which it is received. The non-associate party can only utilize the given user
data in order to provide the specified service and for no other reasons.
In some cases, TCM-TECHNOLOGIES might give out a clients` private data to another party given that there are
certain instructions that need to be accomplished. Know that TCM-TECHNOLOGIES would never use your information
as a source of revenue and give it in exchange for money.
In case of any requests and control by bodies of the law, TCM-TECHNOLOGIES might share private user data given
to other parties. The shared information might contain private specifics in order to meet the requirements of
the law, as well as securing the rights and integrity of the platform.
6. Consolidation and insolvency.
All private client data will be consolidated following the platform, in case there is a merger of
TCM-TECHNOLOGIES. Stated in the inclusion terms and the obligations for keeping records, there are going to be
different procedures in case of insolvency.
7. Payment details.
TCM-TECHNOLOGIES does not hold any data related to client`s credit card information and details.
In case you`re asked to give a copy of your bank card, you should only provide the ending 4 digits of the card
number, without giving out the CVC which can be found on the back of the card.
8. Inability/Unwillingness to share private data.
You can choose if you want to share the necessary information with TCM-TECHNOLOGIES. Be mindful though, that
any info you omit might lead to issues with your trading profile. It might also have an impact on the services
we`re able to offer you.
9. Pulling out.
If you wish for TCM-TECHNOLOGIES to delete all your private information from the platform and the servers,
you will need to send us a detailed message. Know that any omitted data might result in issues with your
profile and consequently lead to inadequacy with the platform services.
If any corrections are made, which change the policies and protocol for private data gathered by
TCM-TECHNOLOGIES, the clients will be promptly informed about it. The client has the right to decide whether
his private data will be used in a certain way. Any other change or correction which is not related to a
client`s private data will be posted on the platform.
11. Mailing info.
In case you have any inquiries regarding the privacy protocol or something related to the platform, please
feel free to contact us at any time. You can send us an e-mail, call us or fax us. There is always a dedicated
TCM-TECHNOLOGIES employee to answer your questions.